Provide Training and Guidance for Community of Practice Roles

 

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The best-practice organizations featured in APQC’s 2017 Next-Generation Communities of Practice study provide a range of preparation resources for community leaders and support roles. Whereas some focus on traditional classroom and virtual training, others rely primarily on less formal learning techniques such as on-demand videos, mentoring, and peer networks. This article describes the various approaches to training with case examples from Accenture, WSP Global, Schlumberger, Schneider Electric, Syngenta, and an anonymous financial services organization.

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