How to Use APQC’s KM Measurement Alignment Worksheet

 

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APQC’s KM Measurement Alignment Worksheet helps KM programs explicitly connect their measures to things that matter to the business. The worksheet provides a simple, straightforward format to map the links between business strategy, business processes, KM approaches, and measures. This article explains the methodology behind the worksheet, how to fill it out, and a completed example.

Click here to download an editable version of the template.

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