Financial Shared Services: Leaders Are Leveraging Technology and Analytics



In January of 2019, Brad DeMent and Trey Robinson, from management consulting firm ScottMadden, delivered a webinar to discuss the results of the latest finance shared services benchmarking study. The scope of the study covers the following topics for an in-depth analysis of financial shared service centers (SSCs): Delivery model, the scope of services, staffing, performance, and technologies leveraged.

This article summarizes the practices of top performers regarding technology and analytics. 

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