Defining a Value Proposition and Business Case for Your KM Program



APQC has identified a formal knowledge management (KM) business case as one of three principal drivers of KM success. Does your organization have a business case for KM? If so, is that business case getting your program the leadership support and funding it needs?

If not, this white paper can help. Topics include:

  • why you should formalize your KM business case,
  • what questions your business case should answer,
  • how to ensure your business case resonates with senior leaders, and
  • how to measure results and validate your business case over time.

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