- March 1, 2011
- Carla O'Dell and Cindy Hubert
- Your Price: FREE
This is an excerpt from The New Edge in Knowledge: How Knowledge Management Is Changing the Way We Do Business, a new book by APQC President Carla O’Dell and APQC Executive Director Cindy Hubert. The book, which is founded on almost 20 years of knowledge management (KM) research, provides a strategy to ensure your organization has the knowledge it needs both today and in the future.
This excerpt outlines four major forces that O'Dell and Hubert see as redefining KM:
- digital immersion,
- social computing,
- demographics and dynamics, and
- mobile devices and video.