Cultural and Technological Forces That Are Changing the Knowledge Management Game



  • Type:
  • Published:
  • March 1, 2011
  • Author:
  • Carla O'Dell and Cindy Hubert
  • Pages:
  • 8
  • Price:
  • Your Price: FREE
Classic Content

This is an excerpt from The New Edge in Knowledge: How Knowledge Management Is Changing the Way We Do Business, a new book by APQC President Carla O’Dell and APQC Executive Director Cindy Hubert. The book, which is founded on almost 20 years of knowledge management (KM) research, provides a strategy to ensure your organization has the knowledge it needs both today and in the future.

This excerpt outlines four major forces that O'Dell and Hubert see as redefining KM:

  • digital immersion,
  • social computing,
  • demographics and dynamics, and
  • mobile devices and video.

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