Big Thinkers, Big Ideas: Thomas Davenport

APQC CEO Carla O'Dell spoke with Thomas Davenport as part of the "Big Thinkers, Big Ideas" interview series. Thomas Davenport is a world-renowned thought leader who combines his interests in research, teaching, and business management as the President's Distinguished Professor in Management and Information Technology at Babson College. Davenport has written or co-authored 16 best-selling business books. He is also the creator or early author of several key business ideas including "competing on analytics," "process management," "Big Data," and "knowledge management."