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graphic, apples and oranges on a scale

What Is the Difference Between HR and Human Capital Management?

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I have spent my entire career working in the HR space and I often see the terms HR and human capital management (HCM) used interchangeably. In fact, I am guilty of using these terms interchangeably.

A picture of APQC staff member Cindy Hubert keynoting at APQC's Annual KM Conference

6 Reasons To Attend APQC's 2024 Conference

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As the APQC annual conference approaches, it’s an exciting time for me, the APQC team, and our members and clients to gather and immerse ourselves in knowledge and process management.

graphic, child driving car and text How to Drive Continuous Improvement

How to Drive Continuous Improvement

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Organizations can help drive continuous improvement at their organization by ensuring their employees are engaged in process improvement efforts. Here are nine ways organizations can engage and empower employees to help drive organizational process improvement. 

graphic, woman upset about uncollectable balance

3 Ways to Prevent an Uncollectable Balance Pile Up

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In this period of inflation, customers are tightening their spending belts, which could result in them deprioritizing or losing their ability to pay owed balances.

graphic, money coming out of a faucet

What is Cash Flow Management?

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Cash flow management involves planning, tracking, and controlling the flow of cash in and out of a business. It is a necessary process in financial planning to ensure that sufficient funds exist to meet business needs.

graphic: a turtle moving slow over a keyboard. Slow Down to avoid change fatigue

Growing Through Change: A Sit Down with APQC Keynote, April Rinne

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For APQC keynote April Rinne, change is a business and life feature that can be embraced rather than feared with the right “flux superpowers” or new ways for viewing and navigating change.

graphic: a sign that says this way, that way and Keys to Supply Chain Success

Tips to Drive Supply Chain Success Amid Uncertainty

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This is an important time for the supply chain profession. Supply chains are in the news, on governments’ agendas, and in the spotlight.

Image of highway, Driving Change in Process Management

Top 5 Trends Driving Change in Process Management

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Earlier this year, I wrote about the priorities and challenges for process and performance management (PPM) professionals; however, in that blog I didn’t dig in to the section of the survey that highlighted the trends driving chang

What is a Chart of Accounts (COA)?

What is a Chart of Accounts (COA)?

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The chart of accounts (COA) is a listing of the general ledger account names and identification numbers arranged in the order in which they customarily appear in financial statements. It can also include a description of what should be included in each account.

Image of man holding Money, Will Money on Learning and Development be worth it?

Learning and Development (L&D) Strategy Is Back to Investing

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After a period of decline, employer investments in learning are on the rise. Pandemic-era economic pressures and uncertainties have subsided, and employers are restoring previously slashed learning and development (L&D) budgets.