^The APQC Blog

How do you know your company's thought leadership is effective? You measure it. Consistently tracking metrics is the only way for companies to:

In its Future of Jobs Report 2025, the World Economic Forum calls out the following finding from its Future of Jobs survey:  

New year, new you…or not? Every year, we survey process professionals to understand what their priorities and challenges are for the coming year.

Financial reporting is crucial for driving investments, securing credit, and ensuring compliance. While the process can be complex, top organizations manage to make it seamless and cost-effective.

Continuous improvement is essential for boosting quality, reducing costs, increasing efficiency, and building resilience in supply chains. Despite recognizing these benefits, too many organizations have not fully adopted continuous improvement in their operations.

Managing finances effectively requires careful timing of bill payments, as it impacts strategic relationships. Organizations need to balance paying bills with cash flow management, focusing on key metrics like days payable outstanding (DPO) and days sales outstanding (DSO).

Procurement professionals today navigate a landscape filled with uncertainty, where disruptions can emerge from various sources— from piracy and cybercrime to natural disasters and labor disputes. 

Finance managers are increasingly challenged by cash flow management due to longer payment terms and overdue customer balances, with a notable rise in concerns about late customer payments from 2023 to 2024. 

Organizations that embark on a process management journey are generally looking to improve performance in one way or another. Having a strong process management foundation makes the improvements more successful; however, organizations don’t always know how to get started.

Organizations that release their earnings in a timely way send an important message of poise and competence to their stakeholders.