When it comes to HR metrics there is no shortage at APQC. But did you know that APQC members have access to a wide range of HR metrics at any time? APQC’s Benchmarks on Demand tool (available via our Web site) allows members to browse, select, and download HR metrics in real time.
Need to know:
- Total cost of the HR function per employee,
- Number of employees serviced per HR representative,
- New hire satisfaction rate with the recruiting process, or
- Average number of learning days for senior management employees?
For these and other HR performance measures, the Benchmarks on Demand tool provides metric values at the top, median, and bottom performer levels.
In the member-exclusive article, Key HR Benchmarks at a Glance, I showcase metrics from each HR process area that I retrieved using the Benchmarks on Demand tool. Many more metrics from each HR process area are available and users of the tool can view measures by industry, geography, and company size.
Not an APQC member? Learn more about benchmarking HR processes from our presentation slide deck: Applying Benchmarking Skills for HR Professionals.