The employee survey results—part of our first submission to The Houston Chronicle Top Workplaces list—were shocking. APQC was a good workplace, but not the great workplace that leaders and employees expected.
APQC made it a mission to move the needle on its employee engagement survey. Leaders wanted every employee to be able to look at that survey and say:
“Yes, I get the career development that I want. Yes, I agree senior managers understand what is going on. Yes, I agree that APQC is going in the right direction.”
In 2011, APQC was named to the Top Workplaces in Houston list. Each year after APQC leaders strived to do better. They worked hard to move the needle closer to a perfect engagement score. Improvements were made and APQC found itself on the list again in 2012, 2013, and 2014. But, APQC leaders were growing frustrated.
Sometimes the engagement needle wouldn’t move no matter what APQC did. Other times, leaders would get feedback, put a solution in place, and the needle would move. But, then something else would pop up that they didn’t realize existed or that had emerged as a new problem because of business or staffing changes.
Through the years and trials, APQC leaders learned eight important truths about engaging employees. One of the most notable is that being a great workplace doesn’t mean you are—or ever will be—a perfect workplace.
8 Essential Truths About Engaging Employees
Learn more about APQC's employee engagement journey in this webinar recording. APQC’s HR Director Ashley White discusses how to work with engagement survey results and launch engagement initiatives.
Find out even more about what it takes to be a great workplace from the experts behind the Fortune 100 Best Companies to Work For® list. During APQC’s June Human Capital Management Webinar, Erin Bartulski, of The Great Place to Work® Institute, spoke about How to Become a Great Place to Work.
Listen to the recording to hear:
- How Great Place to Work® evaluates companies for their Best Companies lists;
- Why you may fare better than you think; and
- Tips for putting your best foot forward in your list application.
Even if you don’t plan to make a submission to the list, you will gain insight into building a culture of trust within your organization, one that will ultimately motivate employees to perform their best.
This Webinar was submitted for 1 (General) recertification credit hour toward PHR, SPHR and GPHR recertification through the HR Certification Institute.
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