Supply Chains Are on a Collision Course with Cybercrime — And That’s a Huge Opportunity for Consultants
Only 5% of organizations have robust OT endpoint security at scale. With APQC, you have the data to make a difference.
💼 In today’s volatile digital landscape, cybercrime is no longer a distant threat—it’s a daily reality. And for supply chains, the risks are multiplying fast. But here’s the good news: this is a prime opportunity for consultants to step in and lead.
APQC’s latest research, outlined in one of our most popular recent research reports, “Supply Chains are on a Collision Course with Cybercrime,” reveals a widening gap between the scale of cyber threats and the readiness of supply chain organizations to respond.
- Threats have increased over 1,475%
- Nearly 25% of organizations do not have a response plan
- Only 2% of organizations have a mature response plan
In our survey, only a third of supply chain professionals expected cybersecurity to be a major focus area this year—even as threats escalate. With our new cybersecurity benchmarks now available, consultants are uniquely positioned to help clients close that gap—and unlock real competitive advantage in the process.
🔍 The Problem: OT Is the New Frontline
While many organizations have hardened their IT systems, operational technology (OT)—the backbone of supply chains—is dangerously exposed. From IoT devices and robots to industrial control systems, these tools are increasingly vulnerable to attack. And yet, most organizations are underestimating the threat.
Strategic cargo theft, for example, has surged by 1,475% in just two years, now accounting for a third of all cargo theft. These attacks don’t require breaking into a warehouse—they’re executed remotely, exploiting weak OT security.
📉 The Blind Spot: Cybersecurity Is Losing Priority
Shockingly, only 34% of supply chain professionals expect cybersecurity to significantly impact their operations in 2025—down from 43% in 2024.
This decline in urgency comes at the worst possible time.
As a consultant, this is your moment to reframe the conversation. With APQC’s benchmarks, you can show clients how their cybersecurity posture compares to peers and industry leaders—and where they’re falling short.

💸 The Investment Gap: Spending Isn’t Keeping Up
Most organizations spend just 0.5% of revenue on cybersecurity. For a $2B company, that’s $10M—compared to nearly $1B spent on manufacturing.
Is that enough to protect the entire supply chain?
With our proprietary data, you can help clients justify smarter investments, prioritize OT security, and build a business case that resonates with leadership.
🛠️ The Readiness Crisis: Few Have a Plan
Only 5% of organizations have robust OT endpoint security at scale. Just 2% have a mature incident response plan.
That’s not just a gap—it’s a liability.
Forward thinking consultants are using APQC’s benchmarks to guide clients through readiness assessments, scenario planning, and roadmap development. Whether it’s building a response plan or optimizing endpoint security, you’ll have the data to back every recommendation.
Takeaways For Consultants:
Whether you’re advising on digital transformation, operational excellence, or post-merger integration, leveraging benchmark data with a globally recognized, neutral third-party database like APQC’s Open Standards helps you:
- Win competitive pitches with hard numbers.
- Reduce costs and cycle time
- Prove the value of proposed changes.
- Align recommendations with enterprise-wide initiatives.
And when the data comes from APQC, because of the stringent methodology and data validation process, you can be confident it’s rigorous, relevant, and respected.
APQC's Professional Services Team is here to bring the data to you.
License Data
About the Author:
With over 30 years of experience at the intersection of data, consulting, and client success, Cathy Hill has been the go-to partner for professional services firms seeking to turn benchmarking and performance data into a powerful competitive advantage.
Since joining APQC in 1993, and through her time at Gartner working with Fortune 500 clients, Cathy has helped shape the business models and licensing strategies that power today’s APQC Open Standards Benchmarking® (OSB) platform.
Cathy is the architect behind APQC’s tailored offerings for consultants—from solo practitioners to mid-size boutiques to the Big Four. She’s worked hand-in-hand with these firms to design custom benchmarking packages that not only win engagements but deliver measurable ROI—often exceeding 20x the initial investment.
Cathy leads our product and service groups today, and her true passion remains helping consultants build practices that scale—using data to strengthen client outcomes and differentiate their offerings. She believes that when everyone has access to the same data, the real edge lies in how you use it. And she’s here to help you do just that.
🔍 What is Open Standards Benchmarking (OSB)?
OSB® is the world’s leading source for validated, standardized business performance data — designed to help organizations compare, improve, and transform their operations.
- Global Benchmarking Database
With more than 5.9 million data points from a majority of Fortune 500 and global organizations worldwide, OSB® delivers insights into performance across over 4400 metrics.
- Participation-Based Access
Organizations receive customized, no-cost performance reports in exchange for contributing data—freeing up budget to focus on analysis and improvement.
Standardized Process Framework
OSB® is built on APQC’s trusted Process Classification Framework® (PCF), ensuring consistent, apples-to-apples comparisons across industries and functions.- Speed Up Time-to-Value:
Immediately diagnose performance gaps and move directly to crafting high-impact solutions, demonstrating your value to the client from day one.
- Rigorous Validation
APQC applies a robust proprietary methodology to verify and normalize data, giving participants and their consultants confidence in the accuracy and credibility of results.
Flexible, Actionable Reporting
Results can be segmented by industry, size, geography, or a custom combination, and include quartile analysis, gap identification, and world-class performance benchmarks.- Unbiased Objectivity & Credibility:
Overcome internal resistance and subjective opinions with data from a neutral, globally respected third party. This elevates your recommendations from opinion to fact-based strategy, reinforcing your role as a trusted advisor backed by impartial evidence.
- Win More Business
Use validated performance data to support proposals, pitch decks, and transformation roadmaps.
- Accelerate Insights
OSB® quickly uncovers where your client stands and where the biggest opportunities lie—without starting from scratch.
Strengthen Stakeholder Trust
Reliable benchmarks build credibility and reduce resistance to change by providing objective, neutral 3rd-party insights.- A Powerful Client Acquisition Tool:
Differentiate your firm in proposals and initial meetings by citing APQC data, establish a data-driven approach, and present a clear, compelling case for engagement.
We turned to APQC for industry standards that proved very beneficial in preparing and selling our proposal to our client.
Contact us to explore a variety of benchmarking solutions tailored to your client’s needs.
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APQC has supported top consultancies and their clients worldwide. Want to strengthen your next engagement or proposal? Our benchmarking services and data licenses give you the insights to stand out and the credibility to lead change.
Whether you're running a one-person practice or a global consulting team, Cathy Hill and the APQC Professional Services Team can help you design a benchmarking and data package tailored to your needs, your clients, and your growth goals.
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