Training Course Catalog

Become an APQC Certified Framework Professional and gain expertise in industry-leading frameworks, including the globally recognized APQC Process Classification Framework (PCF)®, trusted by businesses worldwide.

APQC’s 3-day Knowledge Manager Certification Course helps participants harness the power of knowledge to drive efficiency and improve performance. Participants will gain practical insights and learn best practices, methods, and approaches to enable knowledge capture, transfer, and reuse in their organization.

APQC’s three-day Knowledge Transfer Specialist Certification course provides participants with a deep learning experience in how to apply proven methodologies, best practices, and techniques to ensure the transfer of knowledge.

APQC’s 3-day process manager certification course is the foundation you need to empower and transform your organization with the essential tools to design, improve, and evolve the performance of your processes. You will learn how to apply APQC’s Process Analysis and Design Methodology across the Process Lifecycle leveraging the power of APQC’s Seven Tenets of Process ManagementTM.

Join us for a dynamic, one-day certification course designed to equip you with the essential skills and competencies outlined in the Thought Leadership Standard from the Global Thought Leadership Institute (GTLI) at APQC. Whether you're part of a formal thought leadership program or creating content independently, this course will help you elevate your impact by aligning your work with the full thought leadership lifecycle — from ideation to sustained impact.

APQC’s Knowledge Management Basics learning path provides a practical and foundational understanding and skill development for professionals looking to apply knowledge techniques across their organization. It focuses on understanding the many forms knowledge takes and the proven techniques to enhance its flow, use and reuse, and impact.

APQC’s Process Basics learning path is designed to provide foundational understanding and skill development toward proven techniques and practices for design and management of the work done across an organization. The courses include training on process and process management best practices that work across all sizes and types of organizations. You will gain understanding of critical process design practices that not only produce an effective and efficient process, but also make it sustainable and enable both continuous and transformative improvement.