Navigating the Great Retirement: Measuring the Impact of Knowledge Transfer

Published On:
October 31, 2025
Authored By:
APQC
Public Content:
View Now

This excerpt from the whitepaper Navigating the Great Retirement with KM & AI explores how organizations can track and demonstrate the value of their knowledge transfer efforts. From usage metrics to business outcomes, this article outlines five essential approaches for measuring success and refining KM strategies.

Topics Include:

  • Adoption and participation metrics to assess engagement
  • Cost, efficiency, and quality indicators for evaluating ROI
  • Satisfaction measures and success stories to capture user experience
  • Business outcome metrics that connect KM to strategic performance

Read the full article and learn how to measure and maximize the impact of your organization’s knowledge transfer initiatives.

Also found in The Great Retirement and Knowledge Loss
Type:
Articles
Topics:
Knowledge Management