Navigating the Great Retirement: The Current State of Knowledge Capture & Transfer

Published On:
October 31, 2025
Authored By:
APQC
Public Content:
View Now

This excerpt from the whitepaper Navigating the Great Retirement with KM & AI highlights the urgent need for organizations to improve how they capture and transfer critical knowledge as experienced employees retire. Drawing on recent survey data, it explores the challenges of inconsistent processes, lack of leadership buy-in, and cultural barriers, while showcasing effective strategies for honoring expert legacies and building sustainable knowledge transfer programs.

Topics Include:

  • The current state of knowledge capture and transfer in organizations
  • Barriers to effective knowledge transfer, including resource and leadership challenges
  • Flexible, structured approaches for capturing expertise from departing employees
  • An example of a seven-step process for knowledge transfer

Read the article and discover how your organization can safeguard critical knowledge and support successful workforce transitions.