Last Mile Delivery: Current State
APQC conducts research on logistics to help organizations assess the performance of their own processes and functions compared to their peers. This survey-based research gathers quantitative data as well as information on practices or performance drivers.
In this webinar, Marisa Brown, Senior Principal Research Lead for Supply Chain Management, provides key cross-industry findings on last-mile logistics, including delivery methods used, the extent of customer real time visibility, and average vehicle capacity utilization.
This is a recording of the webinar. To view the presentation slides, click here.