What HR Does Well--The Employee Perspective

Published On:
January 31, 2022
Authored By:
Members-Only Content:

Popular opinion has not been kind to HR. APQC’s HR Customer Satisfaction survey, however, shows that HR's popularized image does not provide a complete picture of how employees are experiencing HR today. Based on the survey results, this article reveals areas where employees say HR is doing well. Organizations can use this information to better understand ways to boost and maintain employee satisfaction with HR.