Transform Customer Service and Operations Through Order Automation

Published On:
July 24, 2018
Authored By:
APQC and Esker
Public Content:
View Now

From a July 2018 webinar, hear from APQC and Esker Inc. about how your organizations can empower customer service and fulfillment professionals through digitally transforming order processing.

Hear how much of an improvement organizations have gotten from automating their sales order management process. It can alleviate critical challenges facing customer service and order fulfillment teams by:

  • reducing error rates, 
  • decreasing costs per order, 
  • increasing customer satisfaction, 
  • accelerating the order-to-cash cycle times, and
  • reducing reshipping and inventory problems.

This webinar will focus on sales order automation and how to:

  • leverage automation to improve order processing efficiency, 
  • recognize the benefits of automation on customer service and operations,
  • capture the results of digitally transforming order processing, and
  • take action.

This is recording of the webinar, click here for the presentation slides.