Top Skills Needed to Adapt to AI In Supply Chain

Published On:
November 23, 2021
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APQC has investigated the shift in skills needed among supply chain professionals because of the adoption of artificial intelligence (AI). Supply chain professionals are taking on tasks that require more social and deep work skills (i.e., those enabling workers to focus intensely without distraction). 

AI and its resulting automation of tasks leaves the humans on staff to engage in work involving analysis and insight. Technology is no substitute for the relationship-building skills that support listening to stakeholders, communicating effectively with business partners, innovating, and thinking strategically about how to approach challenges.