Tips and Best Practices for Effective Knowledge Mapping

Published On:
September 18, 2024
Authored By:
APQC
Public Content:
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A knowledge map is a visual representation of an organization’s intellectual capital. This allows stakeholders to easily pinpoint and prioritize critical knowledge, how it flows, and any barriers or gaps. This infographic highlights how knowledge mapping is one of the most powerful approaches in knowledge management (KM). It can help organizations:

  • Identify, retain, and replicate critical knowledge and expertise
  • Drive strategic improvements by understanding where knowledge exists and how it flows
  • Articulate and promote global standards