Themes and Insights from APQC’s 2018 KM Conference

In this presentation, APQC KM experts Cindy Hubert and Lauren Trees outline key takeaways from APQC's 2018 Knowledge Management Conference, including:
- How KM leaders are adapting to cloud, automation, and cognitive technologies
- The continued need for person-to-person knowledge transfer and other non-digital KM techniques
- User-centric approaches to designing and implementing KM solutions
- The skills necessary to build KM engagement and knowledge ownership across the business
- The evolution of the KM function and the strategic partnerships KM needs in a digitally savvy, automated enterprise
Click here to view a recording of this community call.