Spotlight on Process: Using a Process Inventory Framework for Transformation Success

Transformations fail at a staggering 70%, with projected global spending surpassing $3.4T by 2026. The primary culprit? The organizational complexity and chaos that inevitably form as businesses grow and evolve. Schank delved into the crucial role of organizational alignment in achieving successful transformations and driving operational efficiency. The key to this alignment is the common language of business processes.

Attendees learned both theory and practical steps to create this common language to address transformational needs such as driving operational excellence, re-imagining the change process, delivering great customer experiences, optimizing a business-aligned enterprise architecture, and enhancing risk management. This singular business-oriented framework serves as the connective tissue, addressing all challenges through alignment.

This is a summary of the session; click here to access the presentation slides.