The Silver Tsunami: Seal the Baby Boomer Brain Drain with AI Knowledge Management

A whopping 16 million Americans will retire within the next four years, precipitating a knowledge exodus for many businesses. How can companies capture and curate boomer expertise and make it consumable for the next-gen workforce? Can modern AI knowledge make this daunting task easier? And how should companies handle the people and process issues that will arise with this change? This session from eGain answered these questions and more.