At APQC's 2019 Process and Performance Management Conference, APQC's Mellissa Creppel facilitated a collaborative session and gathered feedback from PCF users on questions like:
- How could we improve the PCF?
- What is your opinion on the look and feel of the PCF?
- What is the best way to communicate the value of the PCF?
- What are you missing in the PCF?
This presentation is geared towards active users of APQC’s Process Classification Framework (PCF)®.