Process Framework as The Foundation for Managing the Business

Published On:
August 31, 2021
Authored By:
APQC
Members-Only Content:

This blinded case study focuses on a consumer goods company and explores the following:

  • Why the organization adopted the PCF without any customizations or adaptations
  • How the organization identifies and develops people for the process team and process roles in the business
  • How the process team’s suite of capabilities reduces the need for external consultants
  • How the organization leverages the PCF to structure the IT architecture and ensure compliance with General Data Protection Regulation (GDPR)
     
Also found in How to Use Process Frameworks (Case Studies)
Type:
Case Study
Topics:
Process and Performance Management, Process Framework

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