Process Framework as The Foundation for Managing the Business

Published On:
August 31, 2021
Authored By:
APQC
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This blinded case study focuses on a consumer goods company and explores the following:

  • Why the organization adopted the PCF without any customizations or adaptations
  • How the organization identifies and develops people for the process team and process roles in the business
  • How the process team’s suite of capabilities reduces the need for external consultants
  • How the organization leverages the PCF to structure the IT architecture and ensure compliance with General Data Protection Regulation (GDPR)