PCF Sustainability View: Sustainable Service Delivery

Published On:
September 12, 2024
Authored By:
APQC
Members-Only Content:

Organizations can use APQC’s Process Classification Framework (PCF)® when looking to design or evaluate processes that contribute to creating, delivering, and capturing business value while minimizing ecological or social impact. 

This article describes the various elements in APQC’s PCF related to sustainable service delivery. 

For information about other elements related to sustainability, view the full content collection.   

Also found in PCF Sustainability Views
Type:
Articles
Topics:
Process and Performance Management, Process Framework
Tags:
Sustainability

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