The Order-to-Cash Process and Internal Controls

Published On:

June 09, 2021

Authored By:

APQC

Public Content:

Order-to-cash (O2C) is the end-to-end process for receiving and processing customer orders and applying cash. In this podcast, APQC’s Principal Research Lead for Financial Management, Rachele Collins, talks with finance processes expert and author Chris Doxey about O2C, its risks and challenges, and what internal controls and key performance indicators organizations should have in place for this key end-to-end process.

APQC podcasts are available on Spotify, Apple, and wherever else you get your podcasts. Subscribe now to stay up to date on the latest business insights.

Type:

Podcasts

Topics:

Finance and Accounting, Internal controls, Order to Cash

Related Resources

Number of FTEs that Perform the Order-to-Cash Process per $1 Billion Revenue

Interactive Internal Controls Tune-Up Diagnostic

Internal Controls Key Benchmarks: Cross-Industry

Internal Controls Key Benchmarks

Practices for an Effective Delegation of Authority Policy

Delegation of Authority Policy Practices

Why You Should Centralize Your Delegation of Authority Policy

Delegation of Authority Policy – Governing Financial Decision Making

Crafting an Effective and Actionable Delegation of Authority Policy

Delegation of Authority in Practice

Number of FTEs that Perform the Order-to-Cash Process per $1 Billion Revenue

Summary of Open Standards Benchmarking Measures: Internal Controls