Managing AI: KM and Emerging Technologies
The ongoing focus on emerging technology remains crucial for enhancing and expediting knowledge management (KM) capabilities within organizations. During the July 2024 webinar, APQC's Principal Research Lead, Lynda Braksiek, and KM Fellow, Cindy Hubert, shared recent research findings, current practices, trends, and expected benefits.
This article summarizes the webinar, providing insights into how KM leaders are utilizing and supporting artificial intelligence (AI) and generative AI while addressing change management efforts for adoption and engagement.
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