Last Mile Delivery: Retail Industry, Logistics Practices Report

Published On:
March 20, 2023
Authored By:
APQC
Members-Only Content:

APQC conducts research on logistics to help organizations assess the performance of their own processes and functions compared to their peers. This survey-based research gathers quantitative data as well as information on practices or performance drivers. 

This report provides a retail industry perspective on last-mile logistics including delivery methods used, the extent of customer real-time visibility, and average vehicle capacity utilization.