Knowledge Revolution with Generative AI: Megatrends & Success Stories

Published On:
May 15, 2024
Authored By:
APQC
Public Content:
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During this session, participants examined the significant impact of Generative AI on business outcomes, particularly in the context of customer service. The focus was on linking customer service and business impacts using Generative AI, discussing current trends and success stories, and adopting Generative AI and KM together to create quick business value in a risk-free manner.

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