Knowledge Portals: Manifesting a Single View of Truth for Your Organization

Knowledge portals bring together data and information from different sources and present them in a straightforward and meaningful way, delivering on knowledge management’s eternal promise: Bring knowledge to the right people, at the right time. Knowledge portals take advantage of longstanding KM technologies such as knowledge bases and taxonomy management systems and combine them with novel solutions such as knowledge graphs and semantic layers. Together these tools not only deliver context-rich content to users but also lay the foundation for advanced AI applications.

This session covered the transformative power of knowledge portals in reshaping organizational knowledge management. Attendees learned how these tools can unify data from diverse sources, dismantle knowledge silos, and ensure timely access to crucial information.

Presenters offered a deep dive into essential technical components with real-world implementation stories and deployment strategies that spanned various industries. Participants left with hands-on tips for measuring ROI, tackling challenges head-on, and assessing the true impact of knowledge portals on their organizations.

This is a summary of the session; click here to access the presentation slides.