Introduction to Knowledge Mapping: KM Essentials

This presentation offers an introduction to knowledge mapping. It begins by explaining what knowledge mapping is and why organizations create knowledge maps for their business processes and domains. It then explains the key steps involved in knowledge mapping, from planning a knowledge mapping project to creating, analyzing, and using the resulting knowledge map.

A recorded version of this presentation can be viewed in three parts: Why Organizations Map Knowledge, Planning and Creating a Knowledge Map, and Putting Your Knowledge Map to Work.