How Workato Uses APQC's PCF as a Foundation for Automation

Founded in 2013, Workato enables business and IT teams to integrate their apps and automate business workflows without compromising security and governance. Workato needed to provide its customers with a methodology to explore automation possibilities and provide an actionable blueprint for the development and execution of enterprise-wide automation strategies.

APQC interviewed Bharath Yadla, Senior Vice President of Strategic Initiatives at Workato, about how the company used APQC’s Process Classification Framework (PCF)® to build its Automation Impact methodology for driving enterprise-wide automation. Yadla helped Workato build internal capacity to meet growing demand and developed the organization’s Automation Impact methodology.