Organizations that want to increase collaboration among employees must commit to cultural change and be serious about incentivizing collaborative behavior. This article describes a set of guidelines for successfully implementing a rewards and recognition program for knowledge management (KM):
- Start Early.
- Tap the right people to do the planning.
- Coordinate with stakeholders.
- Automate what you can.
- Time your rewards for maximum effect.
- Enforce accountability.
- Make sure that rewards are consistent and make sense.