Google Presents the Role of AI in Process Improvement and KM
In this presentation session, Luis R. Solano (Manufacturing Industry Lead, Google) and Aaron Blythe (Customer Engineer, Google Cloud) discussed how they have seen AI impacting KM and process management and improvement. They shared lessons learned and best practices to consider as you determine how to think about AI and quantify its business value. This article highlights presentation topics including:
- Defining AI
- Data governance
- Use cases by industry
- Enhancing KM and processes with AI
- Key takeaways
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