Emerging Technologies for KM: Size by FTEs: Mid-size Organizations

In February 2024, APQC conducted a survey to understand the impact of current and emerging technologies on KM teams, programs, and capabilities.
This report summarizes the findings about Knowledge Management (KM) teams' role in their organization’s digital strategy and how emerging technology enables KM for Mid-size Organizations (Between 1,000 and 49,999 FTEs). Topics covered include knowledge management in technology strategy, current technology implementation enabling KM (including AI), and primary drivers and barriers to successful technology implementation.
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