The Do's and Don'ts of Community Charters

Published On:
January 31, 2018
Authored By:
APQC
Member Only Content:
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The best-practice organizations featured in APQC’s 2017 Next-Generation Communities of Practice research clarify expectations for their communities through charters or similar formal documents. This article describes tips for effective community charters and shares sample charters and planning processes from two best-practice organizations: ENGIE and Schneider Electric.