From Disruption to Differentiation: Integrating Knowledge, Process, & Change

Organizations are navigating an unprecedented wave of disruption—from emerging technologies and data privacy issues to cultural transformation and economic uncertainty. As the pace of change accelerates, the ability of organizations to integrate knowledge and process management has become more vital than ever.

These APQC presenters discussed how the disciplines of knowledge management (KM) and process management help organizations adapt, align, and thrive in times of uncertainty. They explored the shared skills and capabilities that knowledge and process professionals bring to the table, including change management, governance, measurement, and strategic influence.

This is a copy of the presentation; click here for a summary of the session.