Designing Process Is Easy, Governing Is Harder

In this session, participants learned about process management through the lens of APQC's Seven Tenets of Process Management℠. 

The presenter shared business results from the creation of a dynamic Business Process Management group, collaborative Process Networks, and a centralized Process Portal. Participants uncovered strategies for creating effective governance structures, leveraging performance dashboards, and implementing innovative tools like a "Process Help Desk" to ensure seamless communication.

This is a copy of the presentation; click here for a summary of the session.