Creating a Virtual Member of a Community of Practice
Recent advances in AI have enabled increasingly sophisticated methods of KM delivery. For organizations like the United States Armed Forces that have high levels of turnover and rapidly shifting job assignments, building robust knowledge transfer capability is mission crucial.
This article highlights key insights from the 2024 APQC Conference presentation delivered by Karen Myers (lab director, SRI International) and Reid G. Smith (founder and CEO, i2k Connect). Myers and Smith walked conference participants through their process of developing a virtual community of practice (CoP).
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