Building Process Maturity at KK Wind Solutions

Mergers and acquisitions often bring clashing process environments and frameworks together under one roof. In these scenarios, the need for a clear and consistent approach to process management becomes more urgent than ever.

As part of APQC’s 2025 Conference, Director of Finance Process Excellence Flor Martinez Reyes and Business Process Excellence Architect Sandra Podgajna shared insights and lessons learned from KK Wind Solutions’ journey to grow its process maturity. When the organization acquired one of its biggest customers along with several other companies in a short period, its process environment became increasingly challenging to manage. Martinez Reyes and Podgajna described the steps that KK Wind Solutions carried out to build a foundation for sustainable growth and the role that core tenets of process management like governance play in the organization’s ongoing journey to process maturity.