Building Momentum: Evidence-Based Strategies for Advanced AI Adoption in HR

As tools powered by artificial intelligence rapidly reshape the field of human resources, HR leaders are under mounting pressure to adopt AI solutions and demonstrate efficiency and productivity gains.

From talent acquisition to workforce planning, advanced AI offers powerful tools to improve decision-making, boost efficiency, and enhance the employee experience. But without a clear path from experimentation to adoption, HR functions risk pursuing AI in ways that are misaligned with strategic goals or insufficiently coordinated—undermining their ability to lead digital transformation and deliver business value.

To understand what separates HR functions that have reaped the rewards of mature AI adoption from those taking a more tentative approach, APQC surveyed 600 HR leaders from across the globe and across industries. The resulting research and analysis reveal practical steps HR leaders can take to accelerate adoption, common use cases for AI in HR, and new indications that AI’s return on investment compounds over time.