Mardi Krenek

Mardi Krenek serves as Program Manager for APQC's Global Thought Leadership Institute and is an experienced advisor and instructor who helps organizations build internal capability and align improvement initiatives with strategic goals. Drawing on decades of experience in the private sector, education, and nonprofit organizations, she partners with clients to conduct organizational assessments, develop strategic plans, strengthen knowledge management practices, improve process and performance management, and deliver engaging training and coaching programs that support lasting organizational success.

Since rejoining APQC in 2016, Mardi has continued a long-standing relationship with the organization that began more than two decades earlier. She founded Krenek Consulting in 2008, providing consulting and training services to organizations seeking to improve performance and organizational effectiveness. In addition to her work with APQC clients, Mardi has served as an instructor for doctoral-level instructional leadership courses at The University of Texas at Austin, bringing practical experience and a passion for developing leaders to every learning experience.

Throughout her career, Mardi has helped shape the field of organizational improvement. She played a key role in the first White House Conference on Productivity, which led to the creation of the Malcolm Baldrige National Quality Award, and helped establish APQC's International Benchmarking Clearinghouse. She also co-authored Benchmarking: A Guide for Your Journey to Best-Practice Processes, reflecting her long-standing commitment to helping organizations learn, improve, and achieve excellence.