Mardi Krenek

Mardi Krenek serves as the Program Manager for the Global Thought Leadership Institute at APQC.  In her role she is responsible for strategizing, implementing, and maintaining program initiatives that adhere to the Institute's mission, goals and objectives. 

Building on global experience in both the private sector and in education, Mardi Krenek applies assessment, training, and coaching skills to help organizations grow their internal capacity and align improvement initiatives to strategic goals. Mardi’s decades of experience in improvement initiatives enable her to share extensive expertise in quality systems, organizational assessments, strategic planning, process improvement and performance management, and stakeholder engagement. Her passion for helping others thrive through change has grown throughout a diverse career spent supporting process and performance management and knowledge management projects at organizations large and small.

Mardi founded Krenek Consulting in 2008 where she provided consulting and training services and joined APQC in 2016. Her heritage with APQC runs deep, as she spent 23 years with the organization earlier in her career. She played a major role in the first White House Conference on Productivity that led to the creation of the Malcolm Baldrige National Quality Award in the 1980s and helped create APQC’s International Benchmarking Clearinghouse, which helps organizations all over the world identify and learn from best practices. During her time with APQC, she also co-authored Benchmarking: A Guide for Your Journey to Best-Practice Processes. 

A graduate of Texas State University, she received a Bachelor of Science degree in education and communications.