How Technology Is Changing KM and the Way We Work: An Interview with Carla O'Dell

 

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Carla O’Dell is one of the world’s leading experts in knowledge management (KM) and APQC’s Chairman of the Board. In April 2019, APQC’s research team spoke with O’Dell about the ways new technologies are re-shaping knowledge work and how KM practitioners need to adapt.

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