How Shingo Prize Winners Manage Their Supply Chains: US Synthetic Case Study



  • Type:
  • Published:
  • October 30, 2013
  • Author:
  • APQC
  • Pages:
  • 8
  • Price:
  • Your Price: $50.00
  • Member: FREE

US Synthetic manufactures diamond inserts that are used in down-hole drilling tools for oil and gas exploration. In 2011, it was awarded the Shingo Prize for its focus on continuous improvement through a culture of problem solving, value creation and waste elimination.

This case study looks at how US Synthetic's emphasis on improving lives has enabled it to improve the performance of its organization as well as develop the capabilities of its staff members.

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