Big Thinkers, Big Ideas: Elisabeth Swan



APQC CEO Carla O'Dell talked with Elisabeth Swan as part of the "Big Thinkers, Big Ideas" interview series. Swan began her career with a background in improvisational theater and then transitioned to process improvement and facilitation with Swan Consulting. Swan has over 20 years of experience in process-based organization design, problem solving, and change management for blue chip clients including BP, Cisco, Johnson & Johnson, NBC, Volvo, and more.

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