Human Capital Management Process Improvement

Use APQC’s Process Classification Framework (PCF)® and other APQC process-related resources to improve your HCM processes. Whether your organization is undergoing a complete HCM transformation or just looking to optimize people performance, APQC can help. In our ever-expanding Resource Library, you’ll find hundreds of best practices, strategies, and other key resources and tools to help you streamline and optimize your HCM processes to support the business. 

APQC Webinar

Using Process Improvement Principles to Achieve Human Capital Objectives

In this webinar, APQC Principal Research Lead Rachele Collins talks about how to use the principles of process improvement and the Process Classification Framework to achieve your organization’s HCM objectives. Learn how to identify, assess and select the right HCM processes for improvement, and get an overview of techniques you can leverage to improve processes.

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Using the PCF to Identify and Measure HCM Processes

Use the PCF to identify how human capital processes are carried out throughout your organization. Section 7.0 “Develop and Measure Human Capital” of the PCF includes the following HCM processes, spanning HR and HCM strategy: 

•    Developing HCM strategy, HR plans, and HR policies
•    Recruiting and staffing
•    Training and development
•    Managing employee relations
•    Rewarding and retaining
•    Redeploying and retiring
•    Managing employee information and analytics
•    Delivering employee communications
 

Get the Latest Definitions and KPIs for HCM Processes

APQC is the leading organization to provide benchmarking, process frameworks and best practices.

Joe Zhu, Australia Post