Evaluating an Operational Excellence Program with Custom Benchmarking

A large energy and chemicals company faced challenges in evaluating its Operational Excellence (OE) program, questioning its approach and seeking alternative practices for stronger performance. They needed to identify aspects that could be simplified or eliminated. An external comparison was necessary to pinpoint areas for improvement, ensure best practices, and enhance overall efficiency and effectiveness.

A custom benchmarking project compared OE programs and performance measures across numerous regional and global energy and chemical organizations. The scope included OE approaches, models and frameworks, implementation methodologies, assessments, governance, performance, and maturity levels.

• Custom Benchmarking
• Operational Excellence Assessment
• Key Performance Indicators
• Data Analysis and Insights
• Continuous Improvement
• Performance Benchmarking

The analysis helped the company identify best practices and areas for improvement, aligning with industry standards. Implementing targeted enhancements improved operational efficiency, governance, and overall performance, driving increased value, competitiveness, and long-term success.

• Combining practice and performance benchmarks (metrics, KPIs, data) provides better insights for
  improvement.
• Be open to simplifying or stopping efforts that don’t deliver value and focus on real value drivers.
• Collaborate with external partners to gather common characteristics for accurate performance
  assessment and valuable benchmarks.