Empowering an ERP Transformation with APQC's Process Training

A global food products manufacturer company initiated a four-phased ERP transformation to switch from one vendor product suite to another. This project faced challenges such as aligning various functional areas and ensuring seamless integration. To tackle these issues, a team of project leads was formed, each responsible for different aspects of the transformation. The project leadership partnered with APQC to establish a common understanding of process improvement and change practices, equipping the team with the necessary knowledge and tools for a successful implementation.

To address the challenges during the ERP transformation project, APQC offered comprehensive training support. They customized off-the-shelf courses into a streamlined program, incorporating relevant examples and hands-on activities. The training combined six APQC courses into a progressive event, covering topics such as process analysis and design, process frameworks, defining and managing end-to-end processes, process mapping, and process management.

• Process and Performance Management
• Change Management
• Capability Modeling
• Skill Gap Identification
• Training

APQC’s training combined foundational principles with practical activities, allowing the team to apply their new skills immediately. This hands-on approach provided instant feedback, enhancing their ability to manage the ERP transformation. APQC also supplied templates and leading practices for current and future projects, ensuring high standards and consistency. The combination of immediate application, ongoing feedback, and valuable resources boosted the team’s confidence and capability, contributing to the project’s success and positioning them for future growth and efficiency.

• Cross-functional teams bring diverse perspectives, which can be a strength but also a barrier if not
  managed early.
• Onboarding and aligning on proven practices accelerates team continuity, effectiveness, and
  collaboration.
• Customizing training to align with the team’s shared goals enhances relevance and learning, beyond
  off-the-shelf training.