APQC’ newest report, Putting Knowledge in the Flow of Work, looks at how top organizations move KM to center stage by building knowledge sharing into the processes and frameworks that guide their operations. The report includes 16 best practices and case studies of five best-practice organizations: Alcoa World Alumina, MWH Global, Nalco, NASA, and Tata Chemicals.
I’ll be posting more about the findings and examples in the report over the next month. Until then, please check out the free study overview and the full report (which is free to APQC members and available for sale to nonmembers) and let us know what you think.