Schedule

Please note that this schedule is subject to change as presenters and sessions are confirmed.

 

Monday, April 16 Pre-Conference Workshops

Only half-day workshops are available on this day. You may attend two half-day (one AM & one PM) workshops per day. Lunch, snacks, and networking breaks will be provided throughout the day.

7:00 a.m. Registration and Continental Breakfast
8:00 a.m. – 12:00 p.m.
 

 

AM Workshops (choose from):

  • Develop a KM Strategy
  • Plan & Align Your CoP Strategy
1:00 – 5:00 p.m.
 

 

PM Workshops (choose from):

  • Evolve & Sustain Your KM Program
  • Design, Launch, & Sustain Your CoP
  • Organizational Readiness for Knowledge Managers
 

Tuesday, April 17 Pre-Conference Workshops

Full-day and half-day workshops are available this day. You may attend only one full day workshop per day or two half-day (one AM & one PM) workshops per day. Lunch, snacks, and networking breaks will be provided throughout the day.

7:00 a.m. Registration and Continental Breakfast
8:00 a.m. – 12:00 p.m.

AM Workshop(choose from):

  • Breaking Down the Barriers to Knowledge Management
  • Knowledge Mapping
  • Transferring Critical Knowledge
1:00 – 5:00 p.m.
 

PM Workshop(choose from):

  • Knowledge Mapping
  • Organizational Readiness for Knowledge Managers
  • Transferring Critical Knowledge
8:00 a.m. – 5:00 p.m.
 

Full-Day Workshops (choose from):

  • Strategic Planning for Knowledge Management
 

Wednesday, April 18 Pre-Conference Workshops

All workshops on this day are a full-day. You may only attend one workshop. Lunch, snacks, and networking breaks will be provided throughout the day.

7:00 a.m. Registration and Continental Breakfast
8:00 a.m. – 12:00 p.m.

AM Workshop (choose from):

  • Knowledge Management Engagement Practices That Work
  • Strategies for Measuring Knowledge Management
1:00 – 5:00 p.m.

PM Workshop (choose from):

  • Create a Value Path for Your Knowledge Management Approach
  • The Executive Leader's Role in Knowledge Management

8:00 a.m. – 5:00 p.m.
 

Full-Day Workshops (choose from):

  • Conversation that Unleashes Organizational Knowledge
  • Process Essentials for Knowledge Management
  • Techniques for Communicating Knowledge Management
5:15 – 6:45 p.m. Conference Kickoff Reception
Thursday, April 19 Conference
7:00 a.m. Continental Breakfast & Registration
8:00 – 8:30 a.m. General Session: Welcome and Introduction by Cindy Hubert
8:30 - 9:45 a.m. General Session: Keynote by Dr. Carla O'Dell
10:05 – 11:05 a.m.

Breakout Session Block 1

 =  The Building Blocks of Engaging Communities | APQC and Stan Garfield

 =  Changing Behaviors and Normalizing KM Across Your Organization | Bechtel

 =  Using Knowledge Mapping to Extract a Decade of Technical Expertise | Eli Lilly & Company

 =  Advanced Technologies and KM: A Practitioner’s Panel

 =  Think Tank Session: Engaging Leadership and Getting Buy-In

11:20 a.m. – 12:20 p.m.

General Session: Keynote by Dorothy Leonard

12:20 – 1:30 p.m. Networking Lunch
1:30 – 2:30 p.m.

Breakout Session Block 2

 =  Global Collaboration Drives Innovative Sparks | MSA

 =  Creating the User Experience Clients Want but Can’t Describe | Dorothy Leonard

 =  Getting More Value Out of Content with Auto-classification | Iknow LLC

 =  Anticipatory Knowledge Delivery | The MITRE Company

2:50 – 3:50 p.m.

Breakout Session Block 3

 =  Is Collaboration Without Chaos Possible? | IFC

 =  Keeping Up with the Joneses | APQC

 =  Building Learning and Continuous Improvement into Everyday Work | Merck

 =  The Role of Bots and AI in the Knowledge Ecosystem | Microsoft

4:05 – 5:05 p.m. General Session: Live! with APQC Experts & Friends
5:05 – 5:20 p.m. General Session: Day 1 Wrap-Up
5:20 – 6:45 p.m. Networking Reception
Friday, April 20 Conference
7:00 a.m. Continental Breakfast
8:00 – 8:15 a.m. General Session: Welcome Day 2 by Cindy Hubert
8:15 – 9:15 a.m. General Session: Accelerated Knowledge Sessions
9:35 – 10:20 a.m.

Breakout Session Block 4

 =  Assessing the Health of a Communities of Practice Program | Rockwell Collins

 =  Applying a 'For Colleagues, By Colleagues' Strategy | AbbVie

 =  Developing a Corporate Wiki Using SharePoint | Honda

 =  Mapping Your Expectations of the Future: The RIFF Model | Nancy Giordano

 =  Think Tank Session: Can KM Roles be Advantageous to Career Growth?

10:40 – 11:40 a.m.

Breakout Session Block 5

 =   When to Grow Your CoP Beyond Its Company Borders | World Vision International

 =  Do's and Don't's When Implementing a People-to-People Tool | Deloitte

 =  Experiments in Tacit Knowledge Transfer | Shepley Bulfinch

 =  Think Tank Session: Applying Emerging Technologies in KM

11:40 a.m. – 12:45 p.m. Topic Roundtables Lunch
1:00 – 2:00 p.m. General Session: Keynote by Nancy Giordano
2:00 – 2:30 p.m. General Session: Closing Remarks & Adjourn
2:30 – UNTIL

Conference Takeaway Exchange

 

Track Themes

 =  Communities & Collaboration

 =  KM Strategy & User Engagement

 =  Expertise & Knowledge Transfer

 =  Disruptive Knowledge Technologies

 =  Think Tank Sessions